There's been some debate about which brands are embracing the new consumer ability to choose when, where and how to consume and interact with content and products.
One brand which has managed to re-invent itself in my personal world in the last 2 years has been the BBC. Old time, pillar of the UK society, somewhat staid in its view, it was something I consumed without really a second thought.
Now though, it's all changed. My view of the brand, and the way I interact with it have changed radically recently.
I rarely watch BBC on TV at the time they would like me to. The i-player gives me the ability to carry around my TV on the laptop to watch when I want to watch it. I used to listen to BBC radio when I could. Now, I download the podcasts I want onto my MP3, and listen at my leisure. Not convinced on bbc.co.uk's relaunched new coat, but that's a minor quibble.
I have control, which is nice, but I'm now getting into a routine of when and what I download, which is a commercial brand's dream relationship with a customer. Which non-licence fee funded brand is going to build a relationship like this with me? So far, no-one has.